Silver Jewelry Repair | Turquoise Jewelry Repair | Refunds & Exchanges
Refunds and Exchanges
Items can be refunded up to 14 days after purchase. Exchanges can be made up to 30 days. Any alterations, custom orders, special requests (such as specific stones), and/or sized items are non-refundable. All items that are sold through Art Shows, eBay, auctions, or sale items are non-refundable.
Repairs
If the repair is under our 90 day warranty, we will repair it free of cost and expedite the return of your purchase. Items that are past our 90 day warranty, repair fees will apply. Please send items to:
Erick Begay
1311 Nevada Hwy
Boulder City, Nevada 89005
If the piece was not purchased from us, please email a photo of the piece to erick@ebegay.com. From the photo, we will be able to give you a quote to fix it. Our minimum repair is $25.00 plus shipping. Please keep in mind that we only work in sterling silver and 14k Gold. Begay Indian Jewelry is not responsible for any merchadise or materials left in our care. The customer understands that all items are left at their risk. We do not guarantee repairs.
Here is an example of a $35.00 repair:
|
Here is a piece that was missing a stone. |
The turquoise is matched, cut and polished. |
The turquoise is then set into place. |
Custom Orders
At Begay Indian Jewelry we do welcome custom orders. PLease call or email us 702-293-4822 (Mon-Sat 10am-5pm). Here is our policy:
Minimum Custom Order: &nbs
p; $100.00
We require a non-refundable down payment of 50% of the total amount, and the balance paid upon completion. Upon completion, I will photograph the finished piece and email it to you. The the balance is due, and the piece is shipped.
All designs and all processes of designs (drawings, molds, photos etc,) belong to Erick Begay and Begay Indian Jewelry. Begay
Indian Jewelry is not responsible for any lost, stolen or damaged items that belong to the customer. All material left in our care is left at the risk of the customer.
